Cancellation Policy

Cancellation Policy

Any auto-payment options must be cancelled with at least 30 days written notice before next billing. There are no cancellations or refunds for memberships or package priced sessions. Cancellations from a class that is already full with less than 24 hour notice may result in a $10 cancellation fee.

Refund/Return Policy

There are no cancellations or refunds for memberships or package priced sessions. Retail items may only be exchanged if defective or in original, resalable condition. There are no refunds on retail items.

Membership Freeze

Memberships can be frozen once per six month block for up to one month each time. (i.e.: once for a 6 month membership with a one month max.; twice for a 12 month membership for a total of two months max.) you must send a written request for your freeze to take effect.